1. Information We Collect
We may collect information you provide directly, information generated through your use of our services, and limited technical information needed to operate and improve those services.
2. Account Information
When you create or manage an account for a Mas Han Tech product, we may process information such as your name, email address, company details, account preferences, and billing-related records. Payment details may be handled by a third-party payment provider rather than stored by us directly.
3. Social Platform Connection Information
If you connect a social media account, we may process account identifiers, authorization tokens, profile information, permissions, and content necessary to provide the requested automation features. Access is limited by the permissions you grant and the relevant platform’s policies. You may disconnect an integration through the product or the connected platform where available.
4. AI-Generated Content
Prompts, instructions, uploaded materials, generated drafts, and related outputs may be processed to provide AI-assisted features. You are responsible for reviewing generated content before publishing or relying on it.
5. Usage Data
We may collect technical and usage information, including device and browser details, IP address, pages or features used, activity timestamps, error information, and performance data. We use this information to operate, secure, understand, and improve our services.
6. Cookies
Our websites and services may use cookies or similar technologies for essential functions, preferences, security, and service analytics. Browser settings may allow you to limit cookies, although some features may not work correctly without essential cookies.
7. Data Security
We use reasonable technical and organizational measures intended to protect information from unauthorized access, misuse, alteration, or loss. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain information for as long as reasonably necessary to provide our services, maintain security and records, resolve disputes, meet contractual obligations, and comply with applicable law. Retention periods depend on the information and why it is processed.
9. Third-Party Services
Our products may rely on third parties such as social platforms, hosting providers, AI service providers, analytics tools, and payment processors. Their processing is governed by their own terms and privacy practices. We do not control third-party services or their availability.
10. Your Rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, or portability of personal information, or to object to certain processing. We may need to verify your identity before completing a request.
11. Contact
For privacy questions or requests, email info@mashantech.com. Mas Han Tech is operated by PT Alam Indah Investama.